Billing Terms and Conditions
Billing Terms and Conditions
Enduser Supplies, LLC offers two payment options to its clients.
- Prepayments
- Credit Terms (Net Terms)
Prepayments:
The products we sell online on our website and the ones that are sold by our sales team can be paid for via three credit cards. Visa, MasterCard, and American Express credit and debit cards. We are using “Stripe” as our merchant account for credit/debit cards payment processing.
The reason we use “Stripe” is because of various reasons. “Stripe” is a highly secure and widely used credit/debit cards payment processor. They are known for immaculate security and this is something we pay strong attention to ourselves.
Once you pay through our website, your Credit/Debit card information goes directly to “Stripe”. This prevents your Credit/Debit card information from reaching us. We use “Stripe” exclusively for this feature. In line with our Privacy Policy, we prefer no exchange of Credit/Debit Card details with us or our team at any point of your transaction.
Primarily, data privacy is what everyone is concerned about when making online purchases. Therefore, we take this as a medal of credibility for ourselves when we use “Stripe” as the payments gateway. In the past, we have seen that “Stripe” has disallowed payments from buyers owing to different reasons. The top reason is obviously security.
If anyone tries to use a stolen Credit/Debit Card on our website, “Stripe” blocks such transactions by using the IP addresses of the person placing the order and tallying it with the Billing Zip-code of the cardholder. This is a great way to prevent fraud. It secures both our buyers and us.
If you are not okay with making payments through “Stripe”, we also have the option of direct bank transfer. Once you are ready to place the order but don’t want to proceed through our website’s checkout page, please feel free to call us at 833-375-8324 or email us at sales@endusersupplies.com and obtain our bank details for bank transfer payments.
For both “Stripe” payments and bank transfers, we initiate the order processing once the payments hit our account. This process usually takes 1-2 business days. Once the payment arrives in our account, we will get a go-ahead from our finance team to process the order. This 1-2 business days time is already embedded in our Free Ground Shipping time as communicated at various points on our website.
Important: We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
Credit Terms (Net Terms):
In addition to prepayments, we also offer Credit Terms (Net Terms) up to 15 days to clients who have at least a 6-months history of buying with us. The Credit Terms are offered only after strict scrutiny of the applicant. Below is the list of things that we check in order to permit Credit Terms to a company:
- Number of employees – at least 100 employees
- Revenue – at least $ 50 million per year
- Title of the person representing the company – your job title should at least be that of a manager
- Bank References
- 4 Business References that you have worked with over the last 1 year
- Monthly purchases exceeding $ 10,000
Once you have all of these inline, please feel free to contact us and ask for the Credit Terms Approval Form (C-TAF). You will be required to fill out the form to the absolute best of your knowledge and sign it. Digital signatures are not regarded as authentic, so we will need real signatures on the printed form filled out by pen.
Please email us at sales@endusersupplies.com with the subject “Request for C-TAF” and we will contact you with the form and the details of how to fill out and sign it. You can send us a color-scanned copy of the form. Once the form is received, our finance team will follow our internal scrutiny process to assist further.
We have approved clients up to $ 0.25 million dollars in Credit Terms in the past and this is our threshold for offering Credit Terms. If your need for Credit Terms is higher than this limit, please feel free to reach out to our sales team for a detailed discussion. We are confident that we will work with you and offer you Credit Terms to the best of our abilities.
